Your current situation
You have been using SAP Business ByDesign for several years. You have mapped key processes and functional areas with SAP Business ByDesign. Due to staff turnover and changes in responsibilities, you lack transparency or a central authority. Responsibilities and general activities relating to your ERP system are unclear to you.
Your goals
With the help of an operations manual or handbook for SAP Business ByDesign, you want to document your mapped business processes, customizations and possible interfaces. Among other things, the operations manual should list and describe key topics relating to support, cooperation with your service providers, necessary recurring application and monitoring tasks. In addition, the operations manual should serve as a central authority for your departments and as an introduction for new employees.
Wie können wir Ihnen helfen
Based on our many years of experience, we can analyze your SAP Business ByDesign cloud solution holistically and help you to secure and document the SAP Business ByDesign application management accordingly and reduce the associated operational risks. We can do this for you as input for your company's internal wiki or in the form of a written operating or user manual. Possible chapters or sections:
- Scoping analysis and documentation
- Individual process analysis and documentation
- Analysis and documentation of possible extensions
- Analysis and description of support processes
- Backup, GDPR, test system administration
- Risk assessment and action plan