Your current situation
You are an entrepreneur, head of department, key user or system administrator. You have noticed that there is potential for improvement in the areas of operation and support of SAP Business ByDesign within the company or that you lack the know-how to guarantee fast and smooth application support. Perhaps relevant employees have also changed departments, left the company or are new to your company.
Your goals
You would like basic key-user training for yourself or your employees so that you can better understand the system and ensure faster and more sustainable application support.
How we can help you
We provide training for your key users (beginners and advanced users). This can take place remotely or at your premises. We provide practical and typical key user work content as well as knowledge from the following subject areas:
- Introduction of SAP Business ByDesign
- Definition of the key user role
- Working with organizational structure, tasks and approvals
- Users, roles and authorizations as well as data protection
- UI customization and customer-specific fields
- System monitoring
- Incident processing
- Reports, data sources, key figures
- Excel report, KPI and broadcast, dashboard
- Form development
- Change projects and useful information